Resolve 50% of your support questions. Instantly.
Meet Neo
A breakthrough AI bot powered by GPT-4, OpenAI's most advanced AI model. Neo solves complex problems and provides safer, more accurate answers than any AI bot on the market.
Try Neo now with your own support content
Enter your help center URL to create a custom, shareable Neo demo. Neo will ingest your content and then use it to answer questions automatically.
By sharing your URL, you are confirming that you have the necessary rights to share the content at this URL.
By submitting your email, you agree to receive marketing emails related to the demo.
Four reasons Neo changes everything
Dramatically reduce your support volume
Neo uses the most sophisticated AI technology to deliver safe, accurate answers that resolve customer questions and reduce your team’s ticket volume instantly.
Deflection Rate
Resolution Rate
An AI bot you can trust
Trustworthy
Built-in safeguards ensure Neo answers questions based solely on your support content. No misleading answers. No off-topic conversations.
Transparent
Neo Conversations in Inbox lets your team easily monitor all of Neo's responses.
Control when you want it
Custom Answers allow you to create bespoke answers to your most important questions, and Neo will prioritize them over its AI Answers.
Human when you need it
Neo can triage complex problems and seamlessly pass them to your human support teams—so your customers get the best possible experience.
Activate in minutes
Instant answers from multiple sources
From Neoleads Articles, Zendesk Help Center, or any public URL, Neo can ingest content from multiple sources at once.
Just point it at your content and turn it on
Neo starts answering customer questions immediately. No training, no configuration, no new bot paths.
Neo gets smarter over time
As your support content gets better, Neo does too—along with its resolution rates.
Any language, anywhere, any time
Conversational
A true natural language bot, Neo can understand complex queries, ask clarifying questions, and fully converse with your customers.
Multilingual
Cooming soonNeo will automatically detect a customer’s language and resolve issues in any of the
Omnichannel
Neo can effortlessly keep conversations going wherever your customers are—Neoleads Messenger, WhatsApp, SMS, and more.
All the features you need and more
Powered by your support content
Neoleads Articles
Zendesk Help Center
Conversation data
Comming soonAny public URL
Multiple sources
Multiple public URLs
Comming soonAutomated content sync
Manual content sync
No training, no configuration
Intelligent controls
Preview Neo before setting live
Custom Answers for important questions
Configure multiple Neo AI bots
Inbox view for Neo conversations
Rules and audience targeting
Resolution limits with notifications
Handoff to support teams
Handoff to other bots
Handoff to Zendesk or Freshdesk
Conversational by design
Powered by GPT-4
Holds complete conversations
Asks clarifying questions
Comming soonMultilingual
Comming soon
Measurement and Reporting
Measurement and Reporting
Performance/ROI metrics
CSV download
Comming soonPlug into third-party dashboards
Improved reporting
Comming soonArticle-level metrics
Comming soonContent score
Comming soon
Built for scale
Web, mobile, and app ready
Integrate with over 400 apps
Neoleads Messenger
WhatsApp
SMS
Facebook
Instagram
Email
Comming soon
Conversational by design
Rename Fin
Personalize Fin Messenger
Customize Neo icon
Comming soon
Why our customers love Neo
The numbers speak for themselves. We're seeing a 50% resolution rate with Neo, which is pretty amazing!”
Within 6 days, Neo is successfully resolving 42% of conversations. It’s truly surpassed my expectations.”
Within 2 weeks, we’ve seen a massive drop of 40% of conversations being routed to our team.”
Neo exceeded expectations! In the 1st week, our automated resolution rate increased from 18% to 29%.”
I was skeptical due to the complexity of our platform, but Neo provided accurate answers right away!”
Literally a few button clicks to turn on and customize —the implementation was really well thought-out.”
Neo rephrases our help content and makes it easier for users to understand. It’s a great step forward!”
The results are groundbreaking, double-digit gains in engagement and resolution rates.”
Rati from neoleads